Terms of service
Welcome to Mosaic Ave. By visiting our website or making a purchase from our store, you agree to be bound by the following Terms of Service (“Terms”). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and content contributors.
Please read these Terms carefully before using our site. If you do not agree to all the terms and conditions, you may not access the website or use any Services.
1. Overview
Mosaic Ave (“we,” “us,” or “our”) operates this ecommerce platform, including all information, tools, and services available from this site to you, the user, conditioned on your acceptance of all terms, conditions, policies, and notices stated here.
Our store is hosted on Shopify Inc., which provides us with the online platform that allows us to sell our products and services to you.
2. Eligibility and Account Use
By agreeing to these Terms, you represent that you are at least the age of majority in your jurisdiction. You may not use our products for any illegal or unauthorized purpose. You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without express written permission by us.
You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
3. Product Information and Availability
All product descriptions, prices, and availability are subject to change without notice. While we strive for accuracy, Mosaic Ave is not responsible if information made available on this site is inaccurate, incomplete, or outdated.
We reserve the right to modify or discontinue any product or service without notice at any time.
4. Order Acceptance and Billing
We reserve the right to refuse any order you place with us. We may limit or cancel quantities purchased per person, per household, or per order. In the event we make a change or cancel an order, we will attempt to notify you via the contact information provided.
You agree to provide current, complete, and accurate purchase and account information.
5. Shipping, Returns, and Exchanges
Shipping and delivery times may vary due to third-party fulfillment, including international and domestic dropshipping partners. You acknowledge that Mosaic Ave is not responsible for shipping delays caused by suppliers or couriers.
Please review our Shipping Policy and Returns & Exchanges Policy for details on timelines, responsibilities, and exclusions.
6. Intellectual Property
All content, designs, graphics, logos, and trademarks displayed on the site are the intellectual property of Mosaic Ave or its licensors. You may not reproduce, publish, distribute, or otherwise exploit the content without prior written consent.
7. Third-Party Tools and Links
We may provide you with access to third-party tools and links, which we neither monitor nor control. You acknowledge and agree that we provide access “as is” and without any warranties. Your use of third-party services is at your own risk and subject to the terms of those providers.
8. Privacy and Data Use
Your submission of personal information through the store is governed by our Privacy Policy. In the event of a conflict between these Terms and our Privacy Policy, the Privacy Policy shall control with respect to your personal information.
We collect, use, and share your information with Shopify and other partners as described in the Privacy Policy.
9. Limitation of Liability
To the fullest extent permitted by law, Mosaic Ave shall not be liable for any indirect, incidental, punitive, special, or consequential damages arising out of your use of the Services or any products purchased through the site. Our total liability for any claim related to the Services or products shall not exceed the amount paid for the purchase.
10. Indemnification
You agree to indemnify, defend, and hold harmless Mosaic Ave, its affiliates, partners, officers, and employees from any claim or demand, including reasonable attorneys’ fees, arising from your breach of these Terms or your violation of any law or the rights of a third party.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the State of New York, United States, without regard to its conflict of law provisions.
12. Changes to the Terms
We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the Services following any changes constitutes acceptance of those changes.
13. Contact Information
If you have any questions about these Terms, please Contact Us.
Last updated: June 13, 2025